ECS Specialist

Within our Corporate Information Technology team located in Denver – Leprino is seeking a ECS Specalist to move our organization to even larger levels of cheese and dairy ingredient growth! We take pride in our vision to be "world's best", it is why we work harder, invest more, and continually innovate.

At Leprino, starting compensation for this role typically ranges between $58,000 and $67,000. This position has an annual target bonus of 5%.

What You’ll Do:

• Respond to and resolve IT incidents through desk-side support, phone, email, and instant messaging, ensuring every colleague receives helpful, timely assistance.

• Analyze recurring issues and create long-term solutions that improve reliability across our enterprise client systems.

• Build, configure, and maintain hardware and software solutions while ensuring compliance with licensing and IT standards.

• Administer enterprise client technologies, including system imaging, patching, and asset tracking.

• Coordinate technology lifecycle processes from procurement to deployment to retirement.

• Lead updates and documentation for our IT knowledge base, helping others learn from your clear communication.

• Write and maintain installation, configuration, and support instructions that are easy to understand.

• Participate in IT projects, collaborating with cross-functional teams to design and implement solutions that serve the wider business.

• Guide teammates as the first escalation point in rotation, ensuring issues are resolved efficiently and support remains consistent.

• Deliver excellent service by listening to users, communicating transparently, and following up until needs are fully met.

You Have At Least (Required Qualifications):

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

• 2+ years of hands-on experience supporting and configuring client-side technologies such as computers, tablets, smartphones, IP phones, AV equipment, and printers.

• Strong knowledge of Windows operating systems, Microsoft 365 applications, iOS, Android, and virtual environments (e.g., VMware).

• Experience with enterprise tools such as Active Directory, Group Policies, patch management, client management (SCCM/BMC), and mobile device management systems.

• Familiarity with IT ticketing systems and escalation procedures.

We Hope You Also Have (Preferred Qualifications):

• Master’s degree in Computer Science, Information Systems, or a related field.

• Exposure to SAP systems.

• ITIL v3 or newer certification.

• Additional technical certifications in enterprise client management or security.

• At Leprino, we believe in equal employment opportunity and make employment decisions based on each individual’s unique talents, experience, skills, and knowledge; we do not discriminate on the basis of any personal characteristics. We know we are better together and are committed to creating an inclusive and supportive culture in which all employees can thrive.

   

  Offering You In Return:

  A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, ten paid holidays, sick time, paid parental leave, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.

   

  Our Story:

  Leprino’s history dates back to the 1950s, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. We’ve grown a bit since then. Today, Leprino is the world’s largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by the Leprino family, our sights are set to be the “World’s Best Dairy Food and Ingredient Company.” From a small corner grocery store we have grown to over 5,500 employees throughout the globe. Will you join us on our journey?

   

  Learn more at Leprino.com