Credit and Collections Specialist

Credit and Collections Specialist (Denver)

Within our Corporate Finance team located in Denver – Leprino is seeking a Credit and Collections Specialist to help shape the future of our customer and billing operations! We take pride in our vision to be "world's best", it is why we work harder, invest more, and continually innovate.

At Leprino Foods, starting compensation for this role typically ranges between $26.72 and $$30.73 hourly. This position has an annual target bonus of 3.5%.

• Build and maintain strong relationships with customers through thoughtful communication to ensure timely payments.
• Coordinate collection efforts and use sound judgment to help minimize aging accounts while ensuring a positive customer experience.
• Respond to account concerns with empathy and clarity, resolving issues such as shortages, pricing discrepancies, and damages.
• Record all customer interactions accurately in SAP or other tracking systems, ensuring transparency and easy follow-up.
• Collaborate with internal teams to troubleshoot billing, logistics, and invoice concerns that affect timely collections.
• Administer and resolve deductions across multiple accounts—review and interpret pricing, shipment, and claims documentation to resolve quickly and thoroughly.
• Proactively identify accounts that require attention and consult with your manager to find solutions.
• Monitor blocked orders and review credit issues to avoid shipping interruptions.
• Recommend credit limits for accounts based on financial analysis and standard evaluation procedures.
• Share updates and insights with the broader Collections team, helping improve consistency and reduce risk exposure.
• Support internal teams like Ascent with payment trend analysis and deductions coordination.
• Assist with training and coverage planning to ensure the team is audit-ready at all times.

You Have At Least (Required Qualifications):

• A high school diploma and 5+ years of experience in accounts receivable or an associate degree and 3+ years of relevant experience.
• Demonstrated experience resolving deductions for a variety of customer issues.
• Familiarity with ERP systems like SAP, Oracle, or PeopleSoft.
• Experience handling Wire/ACH/EFT payment transactions.
• The ability to work a weekly 3/2 (office/home) hybrid schedule.

We Hope You Also Have (Preferred Qualifications):

• A bachelor’s degree in accounting, finance, or a related field.
• Experience interpreting financial statements and using credit scoring tools.
• Exposure to reporting tools or dashboards that support collection tracking.
• Experience supporting accounts from both retail and business-to-business environments.

At Leprino, we believe in equal employment opportunity and make employment decisions based on each individual’s unique talents, experience, skills, and knowledge; we do not discriminate on the basis of any personal characteristics. We know we are better together and are committed to creating an inclusive and supportive culture in which all employees can thrive.

Offering You In Return:

A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino Foods could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, ten paid holidays, sick time, paid parental leave, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.

Our Story:

Leprino Foods’ history dates back over 70 years, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. We’ve grown a bit since then. Today, Leprino Foods is the world’s largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by Jim and the Leprino family, our sights are set to be the “World’s Best Dairy Food and Ingredient Company.” To help us achieve that bold vision, we’re looking for our secret ingredient: You. A motivated team member who is the best at what you do. Three passionate individuals in a small corner grocery store in the early 1950s have now grown to well over 5,000 employees throughout the globe. Will you join us on our journey?